If your clients are using older versions of Windows, ask them to try joining a meeting using the Microsoft Teams web tool instead.
Older versions, like Windows 7, aren’t compatible with the Microsoft Teams tool. If they’re logged into their own company’s Teams account on the platform, it could cause conflicts when they try to join your meeting as a guest.Īnother potential reason your guests might not be able to access your meeting is that they’re using an older version of Microsoft Office. If your guests use Microsoft Teams at their organization, they should join the meeting through the Microsoft Edge browser. Troubleshooting: If your invitee uses Microsoft Teams If not, talk to your admins so they can invite guest users to join your meeting. If you can’t find some of the listed features, talk to your IT team to verify that you’re set up as an admin. Some functions in Microsoft Teams are only accessible by administrators. The invitee will receive an email invite to join the meeting via the web or the Teams app. Name your meeting in the Meeting Title bar, and add the email addresses of your external meeting invitees in the Required Attendees bar. Open your calendar using the Microsoft Teams scheduler and click the New Meeting button. Inviting a guest user to your upcoming meeting within Microsoft Teams Step one The way you add people to virtual meetings varies based on whether the event has started or not. When phone calls with people outside your organization are a regular part of your work day, you need to be able to invite them to new events as seamlessly as possible. The Microsoft Teams platform makes it easy to invite users within your network to a Teams meeting, but adding guests or external users is a little more tricky. In that case, your user list is likely configured in Office 365. Suppose your business uses Office 365 for Word, Powerpoint, Excel, and Outlook. Microsoft Teams is part of the Office 365 line of tools, including Outlook, a software program many companies use as an email provider. How to add external guests to Microsoft Teams meetings
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